Want to inspire the troops? How about some empathy!

Angela Love (PhD) makes a great statement on her blog. Just give this a few seconds: 'Success depends a great deal on having focus, being able to persevere, and being able to concentrate. But focus alone can result in undesirable consequences if not counterbalanced by empathy. Focus alone will not result in the fulfillment of goals. Focus and empathy will. When a manager understands his/her people and communicates that to them, he/she is more liked and respected. When a manager is respected, the people they lead are more likely to go the extra mile. Empathy and focus need to be balanced, and when they are, managing skills are optimally effective.' More great stuff on www.drangelalove.com.